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Welcome to Dotoba – Custom Gear for Hockey and Skiing Lovers
Dotoba is a U.S.-based online store offering high-quality, made-to-order apparel and accessories for fans of hockey and skiing. Our mission is simple: deliver stylish, comfortable, and sport-inspired clothing that reflects your passion — without overproduction or waste.
We operate on a Print-on-Demand (POD) model, which means:
- No mass production. Every item is made to order after a customer places it.
- Custom printing. Your design is printed, stitched, and quality-checked in our U.S.-based production facility.
- On-demand manufacturing helps reduce waste and supports more responsible production.
This allows us to offer a wide variety of designs while keeping inventory lean and sustainable.
Fulfillment & Return Address
All orders are produced and shipped from our U.S.-based facility:
Company Name : The Process Design LLC (trading as Dotoba)
Company Address : 12251 Sw 10 Terrace, Miami, FL 33184
This is also the return address for all eligible returns or exchanges. For any questions, please contact us via email and our team will guide you through the return process.
We provide customer support exclusively via email.
If you have any questions about your order, shipping, or returns, feel free to reach out to us at:
Email : [email protected]
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)
Order & Shipping Process
- You order. You choose your design, size, and color.
- We print. The item is produced within 1–2 business days.
- We ship. Delivery times vary by location 4–9 business days after fulfillment
You’ll receive tracking updates via email once your item ships.
All orders are made and shipped from the U.S.
Our Mission
At Dotoba, our mission is to bring the spirit of hockey and skiing to life through custom-made apparel that’s both stylish and responsibly produced. We believe in quality without waste — that’s why every product is made-to-order using a print-on-demand model. By producing only what’s needed, we reduce environmental impact while delivering unique, high-quality gear our customers are proud to wear.
We specialize in T-Shirts, Hoodies, Hockey Jerseys, and Caps — each item printed with care using premium materials and professional-grade methods.
Why Choose Dotoba?
1. Transparency & Policy Compliance
We strictly follow Google Merchant Center’s guidelines. Our website clearly states shipping times, return/refund policies, and product fulfillment methods. All product listings accurately reflect the items offered, and we operate under a verified U.S. business address.
2. Made-to-Order Production
Every item is made specifically for you after your order is placed. This print-on-demand approach helps reduce overproduction and waste, while still allowing us to offer a wide range of designs and sizes. We prioritize quality at every step — from printing to packaging.
3. Reliable Support & Communication
Customer service is handled via email, and we respond promptly to all inquiries. You’ll receive order confirmations, tracking updates, and support if there are any issues. We’re committed to delivering not just great products, but a trustworthy shopping experience.